Quality standards

The benchmark behind every ReformiQs chart review.

Official passing score: 94% and above

GRADE	SCORE	QUALITY ACTION
Outstanding	99–100	Audit closed
Excellent	97–98	Audit closed
Good	95–96	Audit closed
Satisfactory	94	Audit closed
Failed	90–93	Coaching and QA feedback
Fail	85–89	Auto-create CAPA, retraining required, Operations Manager notification
Critical fail	Below 85	Management escalation, CAPA, retraining, management review

Minor errors deduct 1 point. Major errors deduct 2 points. Critical errors deduct 3 points.

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